Australia’s Independent, sales and service company.
Complete Cafe Services was founded in 2008 by Kayne Ensten. As an electronic engineer who previously worked with pinball machines, Kayne had a vision of providing exceptional, independent servicing, repairs and advice for Australia’s coffee industry.
In 1997, Kayne transitioned to repairing coffee machines before a freak accident overseas left him being told he would never walk again. Despite this, after nine months in a wheelchair and extensive rehabilitation, he was back on his feet. Kayne had a new appreciation for life, jumping back into travel, he visited coffee farms across Indonesia and Vietnam which reignited his passion for coffee.
The story of Café Services begins from a home garage, providing repairs, reconditions and custom work for coffee machines in Adelaide. It was a celebration when the first branch opened in 2010, closely followed by the second branch in 2015.
Over the last decade, Complete Cafe Services has grown to offer two authorized repair centres, barista training, equipment sales and a team with a combined 60+ years in the coffee industry. Keeping the original vision in mind, Complete Café Services prides itself on providing exceptional customer service and quality in everything they do.
They now host nationwide service partners and have partnered with Australia’s best brands to offer only the highest quality equipment and consumables. Focusing on environmentally certified and biodegradable products, Café Services is proud to be environmentally friendly wherever possible.
Kayne still travels regularly to connect with global coffee farmers in his mission to bring a deeper appreciation of the coffee industry, the people who grow it and the poverty they endure to supply it into the Australian market.
As growth has continued, family is still at the heart of the business. “Our team is a family and we are all so passionate about what we do, it doesn’t feel like work because it’s what we love!”